Presentation: "Teaming for Success: How the WCBradley Company combines Functional and Technical Teams for Implementation, Optimization, and Support "
Speaker(s): Brett Pters and Kent Smith, WCBradley

Businesses face a multitude of challenges when it comes to optimizing the use of ERP systems. An effective means of addressing those challenges is to closely couple functional and technical support teams. By doing so, organizations can realize more rapid definition and deployment of solutions in support of their systems requirements. The WCBradley Company of Columbus, Georgia established such an organizational structure within its IT department at the inception of its Oracle applications implementation project in 1997. Since going live, functional and technical teams have paired up to deliver hundreds of business process and development solutions to a growing number of customers from manufacturing and administrative divisions alike. The combined team now supports a number of business units on three production instances.

Oracle Apps History:
1997 - Formed implementation team
1998 - Implemented R10.7 for Char-Broil and other Columbus based business units
1999 - Implemented R11.03 for New Braunfels Smoker Company in New Braunfels, Texas
1999 - Implemented HR on separate instance in Columbus
2000 - Upgraded Columbus Instance to R11.03
2001 - Replaced existing systems at Zebco with Oracle apps R11.03 and DM+ WMS
2003 - Implemented additional organizations and business unit on Zebco instance

We will share a brief history of our Oracle experience to date, and field questions from participants.