Presentation: "Discussion on the UPS Self Service Procurement in Shared Service Environment"
Speaker(s): Steve Jolly - GE Gecis and Jeff Phillips - UPS

Panel Member #1 - Steve Jolly - GE Gecis
Oracle Procurement Solutions: Gecis Global, a GE company, has been deploying and supporting Oracle’s largest global deployments of iProcurement and today supports over 400,000 requisitioners and 100,000 suppliers. Gecis will present an overview of the world’s largest iprocurement implementation and a case study on one procurement implementation. The case study will overview a project of implementing an integrated solution consisting of Oracle Sourcing, Oracle Purchasing and Oracle ASCP for end to end auto rolling of Purchase Orders from the ASCP Plan and thereby reducing manual touch points to meet supply demand needs. This implementation and automation resulted in substantial cost saving in terms of sourcing automation , manpower reduction and fulfillment of customer demands in time.

This project accomplished several “Critical To Quality” objectives including:

• Improve productivity with vendor purchasing.
• Improved supplier quote tracking
• Reduced cycle time for supplier quote
• Increasing auto sourcing opportunity
• Improved customer fulfillment on reduced cycle times and meet customer demand dates.
• Reduction of cycle time for planned orders and requisition release
• Reduce quote cycle to customer.
• Automated maintenance and establishing of sourcing document

UPS implemented their Oracle Self Service Procurement application in 1997. At the time of implementation, 70+ Accounts Payable sites were used to pay their bills, along with multiple purchasing locations. Today, UPS has only one Procurement Shared Services office handling all of the Accounts Payable and Procurement for all of the domestic U.S. UPS processes approximately $10 billion annually through the AP/PO application with 115 employees, including management, in the Shared Services office. UPS continues to add users to their Self Service Procurement through acquisitions (Menlo, Overnite, etc) without having to add additional permanent staff by leveraging a customized workflow application that works in conjunction with Oracle to streamline the work processes.